Hi. I'm just new to forums so please bear with me.
My company develops a software which we offer to spas to help run their business. We install these CRRedist and Vcredist as pre-requisites so they can view the programs reports (RPT files). Now one of our clients uses Citrix and they installed our software in their X drive because they don't want the users to have C drive access. The problem is the installers are not asking for the path where you want them to be installed (I think they default to C drive). So the result is that when the users try viewing the programs reports they are getting this prompt
CrystalDecisions.Sahred.CrystalReportsException: Load report failed. --> System.Runtime.InteropServices.COMException (0x80004005): The system cannot find the path specified.
Before on their old server computer they allowed users to have C drive access for the sake of viewing the reports. However, since they transferred to their new server they are firm in not giving C drive access (only to our profile) because they want us to work this out.
Please badly needing help. Many thanks!